Computer/Mgmt Information Systems: Data Entry/Processing
Job Description
Southeastern Arizona Behavioral Health Services, Inc.
Data Systems Specialist I
Reports To: MIS Director Salary Grade: 16 FLSA: Non-Exempt
Annualized Salary Range: $19,297 to $27,152
Primary Function: Responsible for reviewing and processing information between payer and sites to insure accurate reporting of clients and encounter data. Acts as central contact for processing of client information. Provides technical assistance and training to site personnel.
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Specializations: (Age Specific, Disability, Language, Other Target Populations)
Check All that Apply
__Serious Mental Illness __Adult Substance Abuse
__Adult General Mental Health __Geriatric General Mental Health
__Geriatric Substance Abuse __Child/Adolescent General Mental Health
__Child/Adolescent Substance Abuse
Domestic Violence __Perpetrator __Children/Adolescent __Adult Victim
Bilingual (English/Spanish) __Speak __Read __Write Other Language: __________
Minimum Qualifications: High school diploma or GED preferred, (2) years experience necessary in automated information systems, databases and system analysis.
Competencies:
? Knowledge in utilization of personal computer and intermediate Microsoft office, specialized software, CMHC, PACE and outpatient paperwork.
? Ability to communicate well verbally and in writing.
? Ability to maintain confidentiality of all client matters and handle organization confidential matters with discretion.
? Ability to keypunch data.
? Ability to maintain organization of varied materials and apply complex directions quickly and correctly.
? Ability to prepare records of all client activity(ies).
? Ability to maintain current knowledge of computerized client system and related reporting requirements mandated by the organization’s funding sources.
? Ability to process requests for payments received to funding sources as needed.
? Ability to process and maintain facility accounts for audit trail purposes, including verifying, locating and filing audit documentation.
? Knowledge of behavioral health managed care principles and practices
Tasks:
? Provides technical assistance to sites on payer requirements and paper flow.
? Trains sites on data intake and closure requirements.
? Monitors returns and processes information for corrective action by sites.
• Responsible for report, and system reconciliation on CMHC.
• Responsible for audit and reconciliation of all information going out to outside funding sources.
• Liaison between CPSA and sites for various activities and information requirements.
? Assure prompt, accurate billing and posting facility service activity and client information through automated client, billing, and accounting system(s). Includes preparation and coding of all service and client accounts records for computer input.
? Compiles and analyze information to complete and process forms related to client activity, service activity logs, and facility expenses.
? Acquires and maintains current knowledge of all funding source reporting requirements and procedures.
? Assists in specials projects as required by the Director of MIS and/or MIS Director.
? Performs other duties as assigned.
Accountability: Data Systems Specialist I will work under the immediate supervision, following detailed instructions. This position holds no supervisory responsibility, responsible for own work only.
Behavioral Skills Required:
• Coping: Able to maintain a mature, problem-solving attitude while dealing with interpersonal conflict, hazardous conditions, personal rejection, hostility, or time demands.
• Tolerance of Ambiguity: Able to withhold actions or speech in the absence of important information; deal with unresolved situations, frequent change, delays or unexpected events.
• Decisiveness: Able to make decisions on available information and take action; make commitments and not change decisions when challenged; deal with emergencies as necessary.
• Spoken Communications: Able to clearly present information through the spoken word; influence or persuade others through oral presentations in positive or negative circumstances; listen well.
• Assertiveness: Able to maturely express one's opinions and feelings in spite of disagreement; accurately communicate to others regardless of their status or position.
• Compliance and Direction: Able to relate to routine operations in a manner that is consistent with existing solutions to problems; to conform to established policies and procedure; log work activities.
• Alertness: Able to be attentive to all aspects of the environment, while working; to monitor environment during routine activity.
• Analytical Problem Solving: Able to use a systematic approach in solving problems through analysis of problem and evaluation of alternative solutions; use logic, mathematics or other problem-solving tools in data analysis or in generating solutions.
• Goal Setting: Able to define realistic, specific goals and objectives; to prioritize objectives.
• Written Communication: Able to write clearly and effectively present ideas and to document activities; to read and interpret written information.
• Commitment to Task: Able to start and persist with specific courses of action while exhibiting high motivation and a sense of urgency; will to commit to long hours of work and make personal sacrifice in order to reach goals.
• Interaction: Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
• Creativity: Able to develop unique and novel solutions to problems; use intuition and a new way of thinking to give birth to new ideas; to present information in an attention-getting and interesting manner.
• Team Building: Able to work with people in such a manner as to aid in building high morale and group commitments to goals and objectives.
• Decision Making and Problem Solving: Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to reason; even when dealing with emotional topics.
• Client/Customer Service Orientation: Demonstrates concern for meeting internal and external customers' need in a manner that provides satisfaction for the customer within the resources which can be made available and anticipates additional needs of customers.
• Adaptability/Flexibility: Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes in a situation.
• Personal Growth/Attention to Development: Desires to improve and develop self; sets own development challenges and volunteers to learn.
• Initiative: Evaluates, selects and acts on various methods and strategies for solving problems and meeting objectives before being directed or forced by events; self-directed rather than passively complying with instructions or work orders.
• Teamwork and Collaboration: Able to develop cooperation and collaborative work efforts toward solutions which generally benefit all involved parties.
• Reliability: Instills confidence in others due to proven consistent and positive outcomes.
Cognitive Requirements: Job requires solid reading/comprehension and verbal/written skills, the ability to gather and interpret moderately complex information and the ability to analyze and resolve problems of limited scope and complexity.
Continuous Education: Employees will be expected to participate in continuous learning,
competence building and maintenance of skills. New employees are required to complete forty-eight hours of skill training the first year and twenty-four hours per year thereafter.
Physical Requirements:
• Use a Personal Computer of telephone over five hours a day
• Occasional reaching, bending, stooping, kneeling or crouching
• Infrequent physical effort (infrequent lift/carry up to 25 pounds)
• Ability to operate a motor vehicle
Computer Skill Requirements:
• Basic Windows
• Basic Word
• Basic Excel
• Knowledge of Email functions, contacts and calendars
• Basic Access database
Career Ladder:
• Data Systems Billing Specialist
• Administrative Specialist I
• Bookkeeper I
Career Ladder Traits:
• Analytical/ Problem Solving
• Self Motivated
• Able to Read System
• Organization Awareness/Resource
• Interested in Personal Growth
• Detail Oriented
Career Ladder Skills:
• Billing
• Accounts Recievable
• Advanced Computer Skills
• Knowledge of all technical office equipment
• Knowledge of Office Operations
• Desire to develop leadership skills
Developmental Needs for Career Ladder
• Leadership Training/Mentorship
• Furthering Education
• Technical training in basic office equipment trouble-shooting.
Employee's Name (Printed) Supervisor's Name (Printed)
Employee's Signature Date Supervisor's Signature Date
