Southeastern Arizona Behavioral Health Services, Inc.
Clinical Associate
Reports To: Clinical Supervisor Salary Grade: 23 FLSA: Exempt
Annualized Salary Range: $27,152 to $38,206
Primary Function: Maintains a caseload of individual, marital, group and family therapy as indicated. Participates in client staffing, develops service plans, and maintains client records, under the direct supervision of an Independent Licensed Clinician, in accordance with the CFT/ART.
Specializations: (Age Specific, Disability, Language, Other Target Populations)
Check All that Apply
__Serious Mental Illness __Adult Substance Abuse
__Adult General Mental Health __Geriatric General Mental Health
__Geriatric Substance Abuse __Child/Adolescent General Mental Health
__Child/Adolescent Substance Abuse
Domestic Violence __Perpetrator __Children/Adolescent __Adult Victim
Bilingual (English/Spanish) ___Speak ___Read __Write Other Language: ___Preferred
Minimum Qualifications: Masters degree in Behavioral Health field that is a behavioral health technician that has been credentialed to have the skills and abilities to conduct the duties of a clinician with supervision OR Bachelors degree in a behavioral health field plus two (2) year experience in a behavioral health setting that is a behavioral health technician that has been credentialed to have the skills and abilities to conduct the duties of a clinician with supervision OR Associates degree in a behavioral health field with four (4) years experience in a behavioral health setting under supervision of a technician or professional. Must be proficient in all concepts, practices and procedures related to field/area of work. Must be able to complete fingerprint requirements of DPS. Must be able to pass the MVR report to drive for SEABHS. Must complete CPR, CPI, and First Aid requirements.
Competencies:
? Demonstrated ability to conduct a comprehensive assessment and develop an accurate diagnostic impression.
? Able to formulate an understanding of individual and family dynamics, to identify effective treatment interventions.
? Demonstrates ability to assist in development and implementation of outcome driven service plans, in collaboration with individual and/or families.
? Demonstrates ability to engage clients and/or families, in the therapeutic process.
? Demonstrates the ability and skills to effectively document service provisions within contractual timelines.
? Demonstrated willingness and ability to project a professional demeanor when representing the agency.
? Must maintain and protect client confidentiality, both written and spoken.
? Demonstrated ability to apply principles of customer relations and service, e.g., telephone etiquette and clarity in communications.
? Knowledge and ability to demonstrate adherence to cultural competency, and ethics standards.
? Must be able to pass the DPS fingerprint requirements.
Tasks:
? Responsible for conducting clinical intakes.
a) Emergency/Crisis evaluations, during business hours.
b) Individual/Group/Family Therapy.
? Serve as clinical liaison for assigned case loads within CFT/ART process including collaboration with other internal/external resources.
? Knowledge of eligibility status when providing or authorizing services.
? Prepare and maintain well written clinical records accurately and thoroughly as required ethically and legally.
? Utilize treatment modalities for diagnostically diverse caseloads with ability to provide outcome oriented services with brief/managed care parameters..
? Consistently meet productivity standards as assigned.
? Submit all required documentation requests by payroll, personnel, and provide any funding agency reports on a daily, weekly or monthly basis, as required.
? Participate in clinical supervision in accordance with ADHS Licensure/Contracts as assigned.
? Be familiar with and comply with all relevant agency policies, state and federal statutes and rules.
? See Working Conditions.
? Performs other duties, as assigned.
Accountability: Clinical Associate, will work under the general supervision from the Clinical Supervisor, following well-defined supervisor directions, policies and procedures. This position is responsible for own work only; no supervisory responsibility for people.
Behavioral Skills Required:
• Coping: Able to maintain a mature, problem-solving attitude while dealing with interpersonal conflict, hazardous conditions, personal rejection, hostility, or time demands.
• Tolerance of Ambiguity: Able to withhold actions or speech in the absence of important information; deal with unresolved situations, frequent change, delays or unexpected events.
• Spoken Communications: Able to clearly present information through the spoken word; influence or persuade others through oral presentations in positive or negative circumstances; listen well.
• Assertiveness: Able to maturely express one's opinions and feelings in spite of disagreement; accurately communicate to others regardless of their status or position.
• Energizing: Able to create positive energy (motivation) in both individuals and groups.
• Compliance and Direction: Able to relate to routine operations in a manner that is consistent with existing solutions to problems; to conform to established policies and procedure; log work activities.
• Alertness: Able to be attentive to all aspects of the environment, while working; to monitor environment during routine activity.
• Analytical Problem Solving: Able to use a systematic approach in solving problems through analysis of problem and evaluation of alternative solutions; use logic, mathematics or other problem-solving tools in data analysis or in generating solutions.
• Goal Setting: Able to define realistic, specific goals and objectives; to prioritize objectives.
• Written Communication: Able to write clearly and effectively present ideas and to document activities; to read and interpret written information.
• Commitment to Task: Able to start and persist with specific courses of action while exhibiting high motivation and a sense of urgency; will to commit to long hours of work and make personal sacrifice in order to reach goals.
• Interaction: Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
• Perceptivity: Able to interpret verbal and non-verbal behavior; to develop accurate perception and understanding of others’ feelings, needs values and opinions; to be sensitive to and aware of personality differences and conflicts.
• Empathic: Ability to remain objective and not become judgmental in varying scenarios
• Creativity: Able to develop unique and novel solutions to problems; use intuition and a new way of thinking to give birth to new ideas; to present information in an attention-getting and interesting manner.
• Team Building: Able to work with people in such a manner as to aid in building high morale and group commitments to goals and objectives.
• Decision Making and Problem Solving: Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to reason; even when dealing with emotional topics.
• Client/Customer Service Orientation: Demonstrates concern for meeting internal and external customers' need in a manner that provides satisfaction for the customer within the resources which can be made available and anticipates additional needs of customers.
• Adaptability/Flexibility: Adapts easily to change, sees the merits of differing positions, and adapts own positions and strategies in response to new information or changes in a situation.
• Teamwork and Collaboration: Able to develop cooperation and collaborative work efforts toward solutions which generally benefit all involved parties.
• Reliability: Instills confidence in others due to proven consistent and positive outcomes.
Cognitive Requirements: Job requires solid reading/comprehension and verbal/written skills, the ability to gather and interpret moderately complex information and the ability to analyze and resolve problems of limited scope and complexity.
Continuous Education: Employees will be expected to participate in continuous learning, competence building and maintenance of skills. New employees are required to complete (48) hours of skill training the first year and (24) hours per year thereafter.
Physical Requirements:
• Use a Personal Computer of telephone up to five hours a day
• Occasional reaching, bending, stooping, kneeling or crouching
• Frequent standing or moving throughout facility
• Light physical effort (infrequent lift/carry up to 25 pounds)
• Ability to operate a motor vehicle
Working Conditions:
• Work is performed in structured environments, office, community, client’s homes and a variety of settings. When dispatched to private homes, provisions for safety are prearranged. Working hours are flexible in order to ensure accessible services to clients, families and other agencies (i.e. (Some meetings may occur prior to 8:00a.m., after 5 p.m., or on weekends, etc.) Working conditions with some disagreeable factors present such as poor ventilation, uneven temperature, excessive noise, or exposure to external elements.
Computer Skill Requirements:
• Basic Windows
• Basic Word
• Basic Excel
• Knowledge of Email functions, contacts and calendars
Mentor Criteria:
• A mentor will be personable and patient, with good, open communication skills. A mentor will be knowledgeable in SEABHS systems and procedures. A mentor will be a self motivated individual with the ability to positively support their peers.
Mentor Scope of Responsibility:
• A mentor provides side by side, hands on shadowing, with consistent and constructive feedback. The mentor oversees accuracy, as well as verbal and visual skills with on-going communication to the direct supervisor.
Career Ladder:
• Associate Licensed Clinician
• Independent Licensed Clinician
• Case Manager IV
Career Ladder Skills:
• Independent Licensure
• Experience
• Aspire Confidence in Co-Workers
• Mentoring
Developmental Needs for Career Ladder
• Leadership Training/Mentorship
• Furthering Education Degree in Behavioral Health field.
• Team Building Training.
Employee's Name (Printed) Supervisor's Name (Printed)
Employee's Signature Date Supervisor's Signature Date
Revised HR 11/12/09
